Terms & Condidtions

Updated at 2025-08-19


Welcome to Island Shop. By using our website and purchasing from us, you agree to follow the terms below. Please read them carefully.

1. Who We Are
This website is owned and operated by Island Shop. When we say "we," "our," or "us," we’re referring to Island Shop.

2. Using Our Site
When you shop or browse on our website, you’re agreeing to follow our terms and policies. If you don’t agree, please don’t use our site or services.

3. Online Shopping
You must be at least the legal age in your area to make purchases.
Don’t use our site for anything illegal or upload anything harmful (like viruses).
We can refuse service to anyone at any time.

4. Product Info
We do our best to display accurate product details, colors, and pricing, but sometimes there may be errors.
Product availability and prices may change without notice.
Some items are only available online and in limited quantities.

5. Orders & Billing
We may cancel or limit orders, especially if we think they’re from resellers or unauthorized parties.
Make sure your billing and contact info is accurate so we can reach you if needed.

6. Returns & Exchanges
You can return items within 14 days of receiving your order.

Items must be unworn, clean, and with original tags.
Discounted items (including "Sale" collection) are not eligible for refunds. You'll receive store credit valid for 6 months. Customers are allowed up to 5 order refunds per year.

Mail returns to: LG.19, Great Eastern Mall, 303 Jalan Ampang, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur
or
Paradigm Mall, 1 Jalan SS 7/26a, SS 7, 47301 Petaling Jaya, Selangor

Shipping costs are paid by the customer. We are not responsible for lost parcels.
You can also return or exchange at our Great Eastern Mall or Paradigm Mall Boutiques.

For size exchanges by mail, contact us at e-commerce@deckspl.com or +60 18 320 3839

7. Privacy
We handle your personal data according to our Privacy Policy.

8. Third-Party Tools & Links
We may offer tools or links from other companies. Use them at your own discretion. We’re not responsible for any issues that arise from them.

9. User Content
If you send us feedback, ideas, or content, we may use it without owing you anything. Please don’t send anything unlawful or harmful.

10. Errors & Changes
Sometimes there may be mistakes or outdated info on our site. We can update or fix anything without notice.

11. Prohibited Activities
Don’t use our site to break laws, harm others, spread false info, or damage our website. We may block users who abuse our platform.

12. Liability & Warranty
We do our best, but we can’t promise that everything on the site will be perfect or available at all times. Using our website and services is at your own risk.

13. Legal
Our terms are governed by Singapore law. If any part of these terms becomes invalid, the rest still applies.

14. Updates to These Terms
We may update these terms at any time. Please check this page regularly. Using our site after changes means you accept them.

15. Contact Us
For any questions, reach us at:
📧 e-commerce@deckspl.com
📞 +60 18 320 3839
🏢 T3-20-10, Menara 3, Jalan Ampang, 50450 Kuala Lumpur